Return & Refund Policy

At Daydream, we want you to be completely satisfied with your purchase.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, items must be:

• Unworn and unused

• In their original condition

• Returned with all original tags attached

• Free from stains, odors or damage

Items that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Items marked as Final Sale

• Products damaged due to misuse or improper care

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed using the original payment method whenever possible.

For Cash on Delivery orders, refunds will be arranged through an agreed method after the return has been approved.

Shipping fees are non-refundable unless the item received is defective or incorrect.

Exchanges

We currently offer exchanges for size or color, subject to product availability.

If your requested item is unavailable, you may choose a refund or store credit.

Damaged or Incorrect Items

If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery and include photos of the product.

We will resolve the issue as quickly as possible.

Contact

For any questions regarding returns or refunds, please contact us at:

daydream.morocco@gmail.com